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What is Flamhingo?
Flamhingo is a fashion brand that offers elegant and empowering jewelry and accessories for women, established in 2019.
Where is Flamhingo based?
Flamhingo operates globally, with an online presence that serves customers worldwide.
What products do you sell?
We specialize in fashion jewelry, including necklaces, rings, bracelets, earrings, and women’s accessories such as handbags and scarves.
Do you offer gift cards?
Yes, we offer Flamhingo gift cards that can be purchased online and are redeemable for any of our products.
How can I stay updated on new collections and offers?
You can subscribe to our newsletter or follow us on social media for the latest updates, special promotions, and exclusive offers.

How do I place an order?
You can place an order by visiting our website, selecting the items you love, and proceeding to checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, AMEX), PayPal, and some regional payment options based on your location.
Do you offer worldwide shipping?
Yes, Flamhingo ships to most countries around the world. You can check our shipping policies for details on specific locations.
How long will it take to receive my order?
Shipping times vary depending on your location. Generally, orders take between 7-15 business days for standard shipping. You’ll receive a tracking number once your order is on the way.
What should I do if I haven’t received my order?
If your order hasn’t arrived within the expected timeframe, please check the tracking number sent to your email or contact our support team for assistance.

What is your return policy?
We offer a 30-day return policy. If you are unsatisfied with your purchase, you can return it for a refund or exchange, provided the item is in its original condition.
How do I initiate a return or exchange?
Simply contact our customer support team with your order number and reason for return or exchange. We’ll guide you through the process.
Do you offer free returns?
While we strive to make returns easy, we do not offer free return shipping unless the item was defective or incorrect.
How long does it take to process a refund?
Once we receive your returned item, refunds will typically be processed within 5-7 business days, depending on your payment method.
Can I cancel or modify my order after placing it?
If your order hasn’t been processed yet, you may cancel or modify it. Please contact our support team as soon as possible to assist with this.

Are your products ethically sourced?
Yes, we are committed to sourcing materials ethically and sustainably. Our suppliers follow fair trade practices, and we use environmentally responsible packaging.
What materials are your jewelry made from?
Our jewelry is crafted from high-quality metals such as sterling silver, gold plating, and hypoallergenic materials, as well as sustainably sourced stones.
How do I care for my Flamhingo jewelry?
To maintain your jewelry’s shine, we recommend keeping it away from water, lotions, and perfumes. Store your pieces in a dry place and clean them gently with a soft cloth.
Are your products hypoallergenic?
Yes, most of our jewelry is made with hypoallergenic materials, making it safe for sensitive skin. Check each product description for specific details.
Do you offer custom or personalized jewelry?
Currently, we do not offer custom designs, but we’re always working to expand our product offerings. Stay tuned for updates.

How can I become a Flamhingo brand ambassador?
You can apply for our ambassador program by filling out the form on our website. We’re always excited to collaborate with passionate influencers who align with our values.
What are the benefits of being a Flamhingo ambassador?
Ambassadors receive exclusive products, early access to new collections, and commission-based earnings through our affiliate program.
Do you collaborate with content creators?
Yes, we love partnering with content creators for photoshoots, user-generated content, and social media features. You can reach out to us via the collaboration page on our website.

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